Level Up Football
Position Specific Training
Legal
Privacy Policy
Effective date: June 18, 2025
Level Up Football respects your privacy. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have. This policy applies to the Level Up Football app, website, account system, and related services.
1. Information We Collect
We collect only the information needed to create accounts, provide training access, save progress, and keep the app safe.
Account Information
When you create an account, we may collect:
We do not publicly display your date of birth.
Parent or Guardian Information
If an athlete is under 18, we collect a parent or guardian email address so we can request account approval. We use this email for account consent and safety-related account communication only.
Training Information
We may collect information related to your training program, such as:
Device and Technical Information
We may collect limited technical information needed to operate and secure the app, such as:
We do not use precise location tracking.
2. How We Use Information
We use information to:
3. Athletes Under 18
Users must be at least 13 years old to create an account.
Athletes ages 13 to 17 may create an account, but training content remains locked until a parent or guardian approves the account by email.
A parent or guardian may contact us to:
Users under 13 may not create an account.
4. How We Share Information
We do not sell personal information.
We do not allow public profiles, social posting, athlete messaging, team messaging, or location sharing in the app.
We may share limited information with trusted service providers that help us operate the app, such as:
These providers may process information only as needed to provide their services to us.
We may also share information if required by law, to protect safety, or to protect the rights and security of Level Up Football and its users.
5. Third-Party Services
Level Up Football may use third-party services such as Supabase for authentication, database storage, and account management.
Third-party services may process information according to their own privacy and security practices. We choose services that are appropriate for operating the app, but we do not control every aspect of their systems.
6. Data Storage and Security
We use reasonable safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure.
No app, website, or database can guarantee perfect security. Users should keep their login information private and use a strong password.
7. Data Retention
We keep personal information only as long as needed to provide the app, maintain accounts, comply with legal obligations, resolve disputes, and protect safety and security.
If an account is deleted, we will delete or anonymize personal information associated with the account unless we are required to keep certain information for legal, security, or recordkeeping reasons.
8. Account Deletion
Users can request account deletion inside the app or by contacting us at support@levelup-football.com.
Parents or guardians may also request deletion of an under-18 athlete's account.
After deletion, the account will no longer be active. Some limited records may remain temporarily in backups, security logs, or records we are legally required to keep.
9. Your Choices
You may:
To make a request, email us at support@levelup-football.com.
10. Local Device Storage
The app may store some information on your device, such as preferences, login status, or temporary app data.
If you delete the app, clear device storage, or change devices, some locally stored information may be lost unless it has been saved to your account.
11. No Advertising or Tracking
Level Up Football does not use third-party advertising in the app.
Level Up Football does not sell personal information and does not use personal information for cross-app advertising tracking.
If this changes in the future, we will update this Privacy Policy and any required app store privacy disclosures.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make important changes, we will update the effective date and may notify users inside the app or by email.
13. Contact Us
For privacy questions, parent or guardian requests, or account deletion requests, contact:
Level Up Football
Email: support@levelup-football.com
Website: www.levelup-football.com